The term power-orientation is typically a label to designate a critical mass of people coming together to address problematic actions

__________ is a lack of emotional involvement in the job and usually results in a failure to treat customers with care and concern

a. Apathy b. Coldness c. Robotism d. Sympathy

During an employment interview, Steven was asked a series of multiple-choice and yes/no types of questions. Steven preferred to answer such questions, as he was not required to put much insight into his answers

Which question sequence was illustrated in this scenario? a) Tunne b) Funnel c) Inverted-funnel d) Quintamensional