The most highly credible source would score high on at least two of the three dimensions — expertise, trustworthiness, and likability

A company adding new features to a product will most likely compare each feature's value to customers with its ________.

A) cost to the company B) performance in the market C) benefits to the company D) cost to the customers E) benefits to the supplier

ISPs provide e-mail accounts to users, Internet access, and storage on the Internet

Indicate whether the statement is true or false