What is the correct action to take if the patient refuses to have his or her blood drawn?
a. Leave the room immediately.
b. Politely try to persuade the patient to reconsider.
c. Draw the blood anyway.
d. Tell the patient that he or she must have the test.
ANS: B
If a patient refuses to have his or her blood drawn, it is acceptable to politely try to persuade the patient to reconsider. However, if the patient still refuses, then the phlebotomist should leave the room and inform the nurse that the patient refused the venipuncture.
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