Undertaking strategies of suggestion boxes, complaint systems and customer surveys address which characteristic of services?

a. Intangibility
b. Inseparability
c. Variability
d. Perishability
e. Target audience involvement

C

Business

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Allen Company manufactures staplers. The budgeted sales price is $14.00 per stapler, the variable costs are $3.00 per stapler, and budgeted fixed costs are $10,000. What is the budgeted operating income for 4,300 staplers?

A) $47,300 B) $37,300 C) $60,200 D) $12,900

Business

Which of the following is true when formatting messages for mobile devices?

A) Messages should contain more graphics to aid in readability. B) Messages should be short with several web links embedded in them. C) Messages should be written in a traditional format to aid in understanding. D) Messages should be based on location-aware technology. E) Messages should be formatted differently to make reading easier on mobile devices.

Business