Explain the follow-up step of the creative selling process
What will be an ideal response?
The follow-up step is necessary if the salesperson wants to ensure customer satisfaction and repeat business. After closing, the salesperson should complete any details on delivery time, purchase terms, and other matters. The salesperson then should schedule a follow-up call when the initial order is received to make sure delivery went well and the customer is satisfied. This is an opportunity for the salesperson to bridge to the next purchase, developing a mutually beneficial relationship with the buyer.
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Lee works for Pink Net Worldwide Inc, an advertising company in California. Lee is developing software to improve the process of coordination with clients
Which of the following requirements is he concentrating on if he is interfacing the clients' software with a few of the information systems that are currently functioning within the company?A) compliance requirements B) usability requirements C) integration requirements D) performance requirements