According to research by Lloyd Harris and Kate Reynolds, the most reported category of jaycustomer behavior by both employees and customers in hotels, restaurants, and bars is ____________

a. compensation letter writers
b. undesirable customers
c. oral abusers
d. vindictive customers
e. physical abusers

c

Business

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The distinction between a consumer product and an industrial product is based on the purpose for which the product is purchased

Indicate whether the statement is true or false

Business

Choose the correct sentence

A) Send an email to Craig and me when you finish the project. B) Send an email to Craig and I when you finish the project. C) Us girls were disappointed with our performance at last night's basketball game. D) Between you and I, this course is more challenging than I thought it would be.

Business