Communication skills have consistently ranked as the most important factor in determining success in the American workplace

A(n) ________ brings your audience analysis, general purpose, and speech topic together and

identifies your goal. Fill in the blanks with correct word

After he finished his speech, Henri's classmate told him that he didn't appear nervous at all-while Henri had been sure the audience could see his hands shaking. Henri's experience illustrates the _____.

A. illusion of transparency B. importance of audience adaptation C. debilitation of anxiety D. application of habituation