Effective communicators make a point of making messages complex and including as much jargon or technical language as possible.

Which of the following words is "key" in travel public relations?

A) value B) happiness C) delivery D) timeliness E) packaging

Which of the following is not a true statement about dress?

a. it is easier to tell demographics than personality by one's dress. b. dress is most important during initial interactions c. dress can imply a person's age d. dress cannot separate superiors from subordinates e. dress can impact whether we will interact with a person