The term "E-engineering" refers to companies' attempts to use all kinds of information systems to improve their performance

A "delegating" leadership style involves high supportive behavior and low directive behavior.

a. true b. false

Which of the following is part of the microenvironment of a firm's marketing environment?

A) the political state of the country in which the firm exists B) the cultural forces that exist in a society C) the suppliers who work with the company D) the technological resources available to the company E) the different demographic trends in the market