An effective tool for showing steps of a service process with a high level of customer contact is a:
A) Pareto chart.
B) flowchart.
C) service blueprint.
D) check sheet.
C
Business
You might also like to view...
All reports, whether analytical or information, should be delivered as paper copy.
a. true b. false
Business
The primary purpose of the statement of cash flows is to provide information about a company's investing and financing activities during an accounting period
Indicate whether the statement is true or false
Business