The act of listening is defined as a

A. detailed process of paying close attention to a speaker.
B. process of hearing attentively.
C. complex and active process of receiving, processing, and evaluating an oral message.
D. process of using the ears, eyes, and heart to receive a message.

Answer: C

Communication & Mass Media

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In a training module that uses _________________ , trainees are involved in a decision making process that helps them understand the consequences and quality of their decisions

a. Simulations b. Project based learning c. Case studies. d. Demonstration

Communication & Mass Media

When unpacking an experiential activity, you should

a. experience, infer, describe, transfer b. explain, describe, infer, transfer c. experience, transfer, infer, describe d. explain, describe, invest, transfer

Communication & Mass Media