All of the following are components of the product/market expansion grid except ________.

Marion was a guest at Hotel 9. She forgot her purse in her room while she was in the Hotel restaurant and upon returning, discovered that it had been stolen

Marion made a report to the hotel manager and advised him that she had valuables in her purse totaling approximately $10,000. The manager advised her that in accordance with the notice posted by the hotel on the back of the room door, the hotel's liability was limited to $100. Marion indicated that she had not read the notice and had no knowledge of its contents. Which of the following is TRUE? A) The hotel is responsible for the full amount of Marion's loss as the law does not allow hotel operators to try and limit their liability to guests. B) The notice posted by the hotel is effective to limit its liability to $100. C) The hotel is liable for the full amount of Marion's loss only if it can be proven that it occurred as a result of its negligence. D) The notice posted by the hotel is an exclusion clause which will be strictly interpreted by the courts. E) The hotel could have by the notice, effectively limited its liability but as Marion has not read the notice, then it is liable for the full amount of her loss

Which of the of the following is NOT a major component of application software?

A) operating system B) user interface C) persistence D) entity objects