Deep-seated principles that serve as personal guidelines for behavior are called

Kristen had a disagreement with Paul and told him that he was an idiot. Later, while apologizing, Kristen asked Paul to "forget that little comment." Kristen does not realize that

A) oral communication is irreversible. B) we have a natural ability to communicate. C) quantity means quality. D) meaning is in the words we use. E) communication is a cure-all.

Evidence from college classroom groups suggests strongly that self-selection is the best policy for forming groups

Indicate whether this statement is true or false.