Southwest Airlines uses its assets very productively. Its turnaround time, or the time that its airplanes sit on the ground while they are being loaded and unloaded, is the lowest in the airline industry

In terms of the primary financial objectives of a firm, this attribute is a measure of Southwest's ________.
A) efficiency
B) effectiveness
C) stability
D) liquidity
E) profitability

A

Business

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Dina takes out a student loan from Earnest Bank. When she fails to make the scheduled payments for six months, Earnest advises her of further action that it will take. This is a violation of A) no federal law

B) the Fair and Accurate Credit Transactions Act. C) the Fair Debt Collection Practices Act. D) the Truth-in-Lending Act.

Business

Describe the changes that many service organizations are making to enhance the process of service recovery. Give an example of such a change that could enhance service recovery for dissatisfied students at your college or university

Business