Compensation at cost-leadership firms is usually tied directly to product innovation and customer service efforts

The sale of receivables by a business

A. indicates that the business is in financial difficulty B. is generally the major revenue item on its income statement C. is an indication that the business is owned by a factor D. can be a quick way to generate cash for operating needs

According to Table 13-4, the time between successive arrivals is 1, 2, 3, or 4 minutes. If the store opens at 8:00 a.m., and random numbers are used to generate arrivals, what time would the first customer arrive if the first random number were 02?

A) 8:01 B) 8:02 C) 8:03 D) 8:04 E) None of the above