Good public speakers use what to link the different sections of a speech?

When someone smiles at us while we speak, his or her facial expression is a(n)

A. affect display. B. accentor. C. illustrator. D. regulator.

If a company's manager asks you how you would handle a problem his or her company is having with employee theft, which type of question strategy is that?

A. hypothetical questions B. current critical incident questions C. past experience questions D. task-oriented questions