Which of the following is one advantage to responding to questions posted on a social network site?
A) You spend more time on customer service
B) You can respond to only one user at a time
C) It is a great way to build your brand
D) You can respond with the "corporate voice"
E) It is a great way to choose a topic of interest to the audience
C
Explanation: C) Responding to questions on Q&A sites can be a great way to build your personal brand, to demonstrate your company's commitment to customer service, and to counter misinformation about your company and its products.
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Which of the following training methods is used for conveying facts or comparing alternatives?
A. Hands-on methods B. Presentation methods C. Group-building methods D. On-the-job training programs E. Object class methods
A seller entered into an oral listing agreement to sell real estate with a broker without a follow- up written verification. The payment of a commission to the broker under these circumstances is:
a. unenforceable. b. enforceable. c. a violation of the regulations of the Real Estate Commissioner. d. regarded as contrary to public policy.