According to the resource-based view of the firm, in order to create value, staffing practices must ________

A) imitate the practices followed by competitors
B) enhance the differentiation of the firm's products
C) rapidly create new products or services
D) maximize the number of applicants who are hired

B

Business

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________ allows the company to discover who its target markets are, how they behave, and what they need or want. It also enables the company to respond appropriately, coherently, and quickly to different customer opportunities

A) Network management B) Supply chain management C) Marketing management D) Customer relationship management E) Total quality management

Business

An increase in sales if product features are changed is an example of a gap between what is supposed to happen and did happen

Indicate whether the statement is true or false

Business