Walther failed to confirm his theory through experimental testing.

When Kiko reviewed the main points in her informative speech, she slowed down her rate of speech, paused between each point, and used gestures for emphasis. What technique of enhancing audience recall did Kiko effectively employ?

A) building redundancy into the speech B) reinforcing key ideas verbally C) pacing the flow of information D) reinforcing key ideas nonverbally

Ethical behaviors in conflict situations are those that

A. promote name calling. B. avoid conflict at all costs. C. express disagreement. D. seek resolution that gives leader satisfaction. E. promote the majority's interests.