A hotelkeeper's right to keep the property of a guest until paid is known as

Applying the Job Characteristics Model requires which of the following:

a. determine whether job redesign is appropriate b. terminate employees who have low MPS scores c. decrease core job characteristics below the national norm d. diagnose the work environment to see whether a problem exists e. consider how to redesign the job

Which one of the following is a helpful technique in reducing mental and emotional stress among employees?

A. Job rotation B. Vertical loading C. Quality circles D. E-mail