Quantitative factors, such as direct material costs, are outcomes that are measured in numerical terms

As organizations have widened span of control, fattened structures, introduced teams, reduced formalization and empowerment of employees, the __________ provided by a strong culture ensures that everyone is pointed in the same direction

A) rules and regulations B) language C) shared values D) material symbols

Which of the following statements about delegation is true?

A) Delegation is synonymous with participation. B) The group shares decision-making authority with management. C) When a manager delegates decision-making authority, the subordinate makes a recommendation and then the manager makes the final decision. D) Managers delegate to have more time to spend on the most important tasks and decisions.