Having a poor image has nothing to do with having a poor attitude

If a company's structure is not aligned with the competitive environment or fluid enough to deal with environmental changes, what is a likely outcome for that company?

a. The company will be faced with media backlash due to its poor environmental standards. b. The company will naturally correct its errors without much effort. c. The company's costs will rise directly from its inability to keep up with rising demand. d. The company will likely not be successful and succumb to competitors.

The best way for tourism professionals to gain information about a particular location is through a fam trip.

a. true b. false