Identifying and exploiting differentiators demonstrates that a firm is successful at making tough

When a consumer considers a product or service, he or she will choose whichever product or service delivers the highest ________

A) customer-perceived value B) customer-perceived cost C) customer profitability analysis D) customer equity E) customer lifetime value

According to self-management experts, every moment spent planning saves how many minutes in execution?

A) one to two B) two to three C) three to four D) four to five E) five to six