As the director of nursing at a local hospital, Marianna has a “high-touch job.” Which of these most likely describes her work?
a. She provides care directly to patients in the labor and delivery unit.
b. She assigns and supervises the nurses in the critical care unit.
c. She deals with people throughout the hospital and directly affects nurses, patients, and others in the organization.
d. She sets long-term strategy for extending the services offered by the hospital.
c. She deals with people throughout the hospital and directly affects nurses, patients, and others in the organization.
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The bad feelings associated with disappointing news can generally be reduced if the receiver ________
A) believes that the matter was treated seriously and fairly B) feels the news was revealed sensitively C) knows the reasons for the rejection D) All of these choices apply.
The workers at Thom Trucking went on strike over wages. Thom Trucking may hire permanent replacement workers
Indicate whether the statement is true or false