The use of mobile blogs can aid in the use of which of the following areas?

A) Project management and team communications
B) Company news
C) Customer support
D) Recruiting
E) Policy issues and discussions

Answer: B
Explanation: B) Using blogs is a good way to keep project teams up to date, particularly when team members are geographically dispersed. For instance, the trip reports that employees file after visiting customers or other external parties can be enhanced vividly with mobile blogs, or moblogs.

Business

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According to Bartlett, which of the following was the first stage of development for successful organizations that avoided the myth of the ideal organizational structure?

A) transitioning from ethnocentric and polycentric to geocentric orientation B) building channels of communication between managers in various parts of the world C) developing organization norms and values to support decision making D) moving from international division to a worldwide product division

Business

A ________ refers to any place at which a company seeks to manage a relationship with a customer, whether through people, technology, or some combination of the two

A) customer-service interface B) product-customer interface C) tangible user interface D) attentive user interface E) crossing-based interface

Business