All but one of the following are ways of achieving empathy
A) See the sequence of events as the speaker sees it.
B) Engage in two-way conversation.
C) Focus on the facts, rather than the feelings.
D) Try to eliminate physical and psychological barriers to equality, such as staying behind an
executive desk.
Answer: C
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The diversity committee at State U. is a long-standing, high-context culture committee with a stable
membership. During the first meeting of the year, Sam, a relatively new member of the group, asks, "What are the plans for fall orientation?" Given the high-context culture of the group, which of the following will most likely be a response Sam will receive? A) We will have a special meeting at the end of the month to brainstorm ideas. We will appoint a subcommittee to draw up a schedule and deadlines for tasks, and proceed from that schedule. B) We'll probably do the same thing we did last year. C) We will need to consult with the students who will be involved to get their input before we proceed. Then we can work on making a schedule and setting deadlines. D) That's the next thing on our agenda. Let's get busy deciding on a schedule, activities, and deadlines.
The person who communicates to encourage a change in belief or behavior is
referred to as the (a) advocate. (b) opponent. (c) spokesperson. (d) prime mover.