Facility-driven or equipment-based services must be concerned with what three factors? List and briefly define each of the three
What will be an ideal response?
Operational factors involve showing the customer how to use the service. Examples include legible and easy-to-see signs and queue houses at amusement parks. Locational factors refer to where the business is located. Marketers look for locations that are convenient and attractive for their customers. Environmental factors involve the storefront and interior environment of a service provider's establishment. A current trend is service providers borrowing techniques from retail stores, working to create a pleasant environment as part of their marketing strategy.
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The law that provided for the Neighborhood Stabilization Program to help areas that were decimated by distressed properties is called
A. Equal Credit Opportunity Act B. Real Estate Settlement Procedures Act C. Housing and Economic Recovery Act D. Truth in Lending Act
Discuss the role of safety inventory in the supply chain and the trade-offs involved
What will be an ideal response?