The limitations of financial performance measures reinforce the importance of the balanced scorecard

An effective incentive pay plan should:

A. have performance measures based on employees' requirements. B. not be provided as a direct percentage of employees' performance. C. encourage group performance and dispirit individual achievements. D. be the same for all types of employees in the organization. E. have performance measures linked to the organization's goals.

The Age Discrimination in Employment Act protects all persons aged ____ and older from employers who attempt to use age as a basis for employment decisions.

a. 30 b. 40 c. 50 d. 60