Inputs to speech analytics include all of the following EXCEPT
A) written transcripts of calls to service centers.
B) recorded conversations of customer call-ins.
C) live customer interactions with service representatives.
D) videos of customer focus groups.
A
Business
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A) Paraphrases B) Quotations C) Summaries D) Citations E) Footnotes c
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Companies use ________ in an attempt to move up their Web sites in the organic search engine results
A) search engine image protection B) search engine optimization C) search engine keyword insertion D) search-oriented architecture E) domain stacking
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