The goal of speeches of introduction is to arouse curiosity about the speaker and the subject in the minds of the listeners

Which of the following statements describes listening?

A. Listening is a physical process. B. Listening takes little effort. C. Listening is a mental process and requires hard work on the part of the listener. D. Listening and hearing are the same process.

__________ are sounds, words, or phrases that serve no

purpose and do not add to the understanding of the message. a. Acronyms b. Abbreviations c. Fillers d. Euphemisms