A company that is making an effort to improve customer relationships should look at customer interactions as ________
A) separate transactions
B) isolated exchanges
C) ongoing conversations
D) one-size-fits-all situations
E) patternless encounters
C
Business
You might also like to view...
Delays prior to arrival for treatment in the emergency room can have an impact on successful medical/surgical treatment.
a. true b. false
Business
In the ________ stage of new product development, products undergo rigorous tests to make sure that they perform safely and effectively, or that consumers will find value in them
A) business analysis B) idea generation C) concept screening D) product development E) test marketing
Business