List the eight principles of verbal messages discussed in your book. How can remembering these principles improve communication?
What will be an ideal response?
1) Message meanings are in people. 2) Verbal messages are both denotative and
connotative and communicate objective meanings as well as attitudes and values. 3) Messages
can be onymous or anonymous. 4) Messages vary in politeness. 5) Messages vary in abstraction.
6) Messages vary in immediacy. 7) Messages can deceive. 8) Messages vary in assertiveness.
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Both liaisons and bridges can engage in boundary spanning
Indicate whether this statement is true or false.
You want to let a close friend know how much she/he means to you in a way that is sincere and doesn’t embarrass either of you. Following the advice on communication competence in your text, you would
a. follow the approach that you saw another friend use successfully, assuming it would work for you. b. avoid sending any message until you were sure it would be well received. c. try to follow exactly the approach you used successfully with others in the past. d. react in the way that first occurred to you. e. consider a variety of alternatives, choosing the one that you think will be most successful under these circumstances.