CRM stands for ______.
A. Coffee Relations Management
B. Customer Relationship Management
C. Creative Relations Marketing
D. Customer Relations Marketing
B. Customer Relationship Management
Communication & Mass Media
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In the next 20 years, the racial and ethnic diversity of the U.S. population will be distributed more evenly across the nation.
Answer the following statement true (T) or false (F)
Communication & Mass Media
To use language vividly it is recommended that speakers employ ___________.
A. metaphor and rhyme. B. concrete words and quotations. C. imagery and rhythm. D. antithesis and parallelism. E. testimony and examples.
Communication & Mass Media