Anne is considerably interested in having her wedding at the zoo but seems to need help envisioning the process and benefits. What type of close should Lacey most likely use?

A) summary of benefits
B) trial
C) direct appeal
D) assumptive
E) special options

A

Business

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Use the information in Table 5.4. The center line of the R-chart is:

A) 4.4. B) 3.9. C) 4.8. D) 5.9.

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According to the information provided in Table 12-1, what proportion of time is at least one server busy?

A) 0.563 B) 0.437 C) 0.720 D) 0.280 E) None of the above

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