A letter would be appropriate for which of the following situations?
A) Sending the list of public holidays for the year to all employees
B) Alerting employees that a flex-time schedule will go into effect
C) Communicating news to a client
D) Sending the project schedule to the team
E) Dispatching the performance chart of the employees
Answer: C
Explanation: C) In contrast to memos that are intended for internal audiences, letters are generally intended for external audiences, such as customers or clients. Letters are, however, used for internal communication when the situation calls for formality, like a resignation or an offer of a promotion.
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