Persuasion involves ______ a person whose opinion or understanding about something is different from yours.

Fill in the blank(s) with the appropriate word(s).

communicating with

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The best way to overcome last minute nerves is to:

a. find a silent place away from all audience members b. clear your mind of anything to do with your presentation, such as your visual aids c. avoid having any audience interaction early in your presentation d. none of the above

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Insurance companies can often reduce accident rates through a safety audit of a retailer's warehouse

Indicate whether the statement is true or false

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