The HR department at Bailey Services is considering offering telecommuting as an option to some experienced employees. At a meeting to formalize the move, the heads of the different departments met with Laura Watson, the HR manager
Laura, who thought this meeting would be a short one, was proven wrong when all the members, who had previously agreed that telecommuting would work in their company, began coming up with divergent views. By the end, two divisions claimed they had major concerns about allowing employees to telecommute, and those in favor of it were equally vocal. This scenario depicts the operation of ________.
A) conformity
B) groupshift
C) role conflict
D) groupthink
E) social loafing
B
Explanation: B) Groupshift is a change between a group's decision and an individual decision that a member within the group would make; the shift can be toward either conservatism or greater risk, but it generally is toward a more extreme version of the group's original position.
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Dale Company sells computers at a selling price of $1,800 each. Each computer has a 2 year warranty that covers replacement of defective parts. It is estimated that 2% of all computers sold will be repaired under the warranty at an average cost of $150 each. During November, the company sold 30,000 computers, and 400 computers were serviced under the warranty during November at a total cost of $55,000. The balance in the Estimated Warranty Liability account on November 1 was $29,000. What is the balance in the Estimated Warranty Liability account on November 30?
A) $6,000 B) $35,000 C) $55,000 D) $90,000 E) $64,000
James had an accident on the job and was injured when using a new piece of machinery. This likely would have been prevented by
A. stronger OSHA regulations for use of the machine. B. better training to get him comfortable with new equipment. C. pre-employment drug testing. D. more employee empowerment.