Which of the following statements is true regarding layoffs in unionized organizations?
a. In most labor contracts, the highest paid employees are laid off first, with further layoffs made in accordance with performance levels as necessary.
b. In unionized organizations, agreements specify age as the sole decision criterion in layoff and recall situations.
c. If the workforce is increased after a layoff, laid-off employees are to be recalled according to past performance levels for appropriate jobs.
d. In cases involving temporary or emergency layoffs, management is often given more flexibility in selecting employees than in indefinite layoffs.
d
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A major benefit of the lifetime customer value (LCV) and profitability analyses is to permit the marketing manager to make informed decisions about:
A) which customers to target. B) where to find new customers. C) which customers to keep. D) which competitors to avoid.
Marketing research is synonymous with market research
Indicate whether the statement is true or false