________ is the art and science of choosing target markets and getting, keeping, and growing customers through creating, delivering, and communicating superior customer value

A) Marketing management
B) Knowledge management
C) Operations management
D) Strategic management
E) Distribution management

A

Business

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Work facilitation behaviors deal with leaders:

A. acquiring and allocating resources. B. motivating subordinates to work hard. C. showing concern for subordinates. D. minimizing conflicts among followers.

Business

If a brand element has the characteristic of being memorable, the brand is credible and suggestive of the type of person who might use the brand

Indicate whether the statement is true or false

Business