After a lengthy meeting with the boss and several of his coworkers, Alex asked his friend Jeff if he was concerned about the number of layoffs that his boss said were coming. Jeff looked puzzled for a moment before telling Alex that he wasn't sure when exactly their boss had said to expect layoffs. That exchange reflects which of the following myths of listening?

A. Hearing is the same as listening.
B. All listeners hear the same thing.
C. Listening is natural and effortless.
D. People vividly recall information that they hear.

Answer: B

Communication & Mass Media

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Simple instructions about how to change a tire or iron a shirt would be considered __________ communication

a. explanatory b. informatory c. descriptive d. exploratory e. persuasive

Communication & Mass Media

What type of benefit is derived from an informative presentation's value step that helps your audience appreciate and understand an intriguing scientific discovery?

a. intellectual benefits b. economic benefits c. social benefits d. professional benefits e. physical benefits

Communication & Mass Media