The public relations process is best described as

Before a public relations program can be properly evaluated, it is important to establish clear objectives

Indicate whether this statement is true or false.

According to research presented in the Gendered Lives text, which of the following is true about smiling?

A) Women generally smile more than men. B) Smiling is an example of haptics. C) African-American women are socialized to smile more than Caucasian women. D) Men generally smile more than women.