Imagine that you must give a presentation to co-workers at your current job or in your future

career. The textbook lists 5 ways of catching audience attention. Name a topic that would be
relevant to your audience.

Describe and provide examples of 4 ways you might get their attention
in the introduction.
What will be an ideal response?

The textbook suggests asking questions (actual or rhetorical), making a startling
statement, telling a story (factual or hypothetical narrative, or personal anecdote), showing an
interesting visual or engaging in surprising behavior, or making a humorous remark.

Communication & Mass Media

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Whenever Don works in a small group, he tends to negatively evaluate the actions or feelings of other group members. Don is taking on the individual role of the _____

Fill in the blank with the appropriate word.

Communication & Mass Media

According to the text, a lively argument

a. should be stopped immediately. b. should be cause to remove one member from the group. c. can lead to a stoppage in discussion that can force the group to disband. d. can be a productive force in solving a problem.

Communication & Mass Media