An apology strategy to manage a negative publicity situation should include each of the following elements, except:
A) an expression of guilt
B) a statement recognizing the inappropriate behavior
C) acceptance of sanctions because of wrong behavior
D) a statement about behaviors of the competition
D
Business
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Which of the following best describes the subject line for a document that will be read on a mobile device?
A) Unnecessary B) Shorter C) More detailed D) Needed only when the audience isn't expecting the communication E) Needed only if the audience does not know the sender
Business
A business-level strategy is implemented by Pizza Hut, Domino's, Papa John's and Little Caesar's in their competition with each other for pizza customers
Indicate whether this statement is true or false.
Business