Which of the following is a recommended strategy for dealing with emotional noise?
a. Focus primarily on the speaker's emotions.
b. Avoid expressing your emotions.
c. Use self-talk to manage your emotions.
d. Immediately respond to the listener with your own emotional response.
c
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When using presentational notecards for delivery, speakers should __________.
A. record additional information not included in their speech B. refer to them only for source citations C. keep their number and use to a minimum D. use one for each paragraph of their speech
You can find support for your claims in a research database by
A. browsing through the available resources looking for useful data. B. searching for books that may be useful and then finding them in the library's collection. C. inputting one or more key terms and using limiters to refine the search results. D. telling a librarian your topic and asking for suggestions of relevant books, periodicals, and other sources.