In trying to justify accidentally appearing as if he had plagiarized, book author Chris Anderson said, "the conventions of identifying sources are impossible to maintain in the digital age, whatever their virtue may be."

Which of the following is an example of a ritual?

a. Personal accounts describing how a member wishes to be seen by others b. The use of phrases from sports such as "develop a game plan" c. Afternoon tea breaks in the United Kingdom d. The use of formal job descriptions

As employees gain more ability, guidance and direction by the leader become less necessary.

What will be an ideal response?