Briefly explain the two general approaches to contingency planning for ERPs
Centralized organizations may employ two linked servers in redundant backup mode. All production processing is done on one server. If it fails, processing is automatically transferred to the other server.
Companies whose organizational units are autonomous often choose to install regional servers. This approach permits independent processing and spreads the risk associated with server failure.
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In high-technology companies, there is an inordinate focus on the technology and product features rather than the customer and the benefits sought because:
A) products sell better with focus on technology than with focus on customers. B) high-technology companies are usually founded and run by engineers. C) these companies invest huge amounts in innovation and have the ability to create entire product classes. D) they believe that customers are not aware of the technological innovations that they are capable of.
Executives who have a characteristic called "hardiness" have a sense of meaning that buffers them from becoming alienated in response to organizational stresses
a. True b. False