A speaking style that is more formal than everyday conversation but remains spontaneous, relaxed, and in contact with the audience is called a(n):

The understanding stage in the listening process involves __________

a) evaluating the messages you hear b) grasping both the thoughts that were expressed and the emotional tone that accompanies them c) anticipating what the speaker will say next d) tuning out the emotional element of the message and focusing only on the content of what is being said

Which of the following is not one of the three directives one should follow when formulating a specific purpose for a speech?

A. Be concise. B. Be directive. C. Be specific. D. Be unique.