Describing a population with characteristics like age, gender, ethnicity, and income is referred to as ______.

Robby finds himself in the awkward position of not having the product Verna's office needs to solve its current problem. As a truly professional salesperson, Robby uses a consultative selling philosophy and will probably:

A. recommend a competitor's product if he knows of one that will solve this particular problem. B. show Verna that what she thinks is a problem isn't really all that bad. C. apologize and leave without making a fuss. D. discontinue calling on Verna. E. do none of the above

Canon sells laser printer engines to Hewlett-Packard for its LaserJet line. Here Canon acts as a value-added reseller

Indicate whether the statement is true or false