Making commitments to a decision active, public and voluntary is an example of which influence tactic?
a. social proof
b. reciprocity
c. consistency
d. expertise
e. none of the above
C
Business
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Participation in affinity groups decreases an individual's sense of isolation in a work culture.
a. true b. false
Business
Which of the following is not a major trend in e-commerce payments in 2015-2016?
A) Mobile retail payment volume decreases. B) PayPal remains the most popular alternative payment method. C) Apple introduces Apple Pay. D) Payment by credit and/or debit card remains the dominant form of online payment.
Business