List the different types of transitions provided in the text. Give an example of each

Principled negotiation is a strategy for group conflict based on supportive climates and ethical behaviors

Indicate whether this statement is true or false.

All of the following strategies can help you develop and express an effective apology EXCEPT

a) take responsibility for your actions with "I" statements. b) clearly identify the behavior that was wrong. c) explain why your actions are justified. d) acknowledge how others might feel. e) express regret.